Customer Success Story from Kenya | YSVME-200 Video Gastroscope and Colonoscope System Earns Hospital’s Trust and Leads to Second Order

Recently, Moses, a hospital customer from Kenya, selected the YSVME-200 Video Gastroscope and Colonoscope System from YSENMED to support the hospital’s gastrointestinal endoscopy services.

Following successful delivery, the equipment was put into use at the hospital. After using the system, Moses provided highly positive feedback on its quality and shared real photos of the equipment together with an endoscopy examination report.

More importantly, the successful experience with the first order has already led to further cooperation between the hospital and YSENMED.

Video Gastroscope and Colonoscope System for Hospital Endoscopy

For this project, the hospital required an endoscopy solution for gastrointestinal examinations. Based on the customer’s requirements, YSENMED supplied the:

YSVME-200 Video Gastroscope and Colonoscope System

After receiving the system, the hospital began using the equipment for its endoscopy work.

Instead of only sharing photos of the delivered machine, the customer also provided an actual endoscopy examination report, demonstrating that the equipment had been successfully incorporated into the hospital’s clinical workflow.

Customer Feedback

⭐ “The quality is very good. We are very satisfied with the equipment.”

The positive feedback from Moses is especially meaningful because it comes after the equipment was received and used by the hospital.

The customer’s photos and examination report provide real-world evidence of the successful implementation of the YSVME-200 system in a healthcare facility in Kenya.

From the First Endoscopy Order to a Second Hospital Equipment Order

Another important highlight of this cooperation is that the relationship did not end after the first delivery.

Following the positive experience with the YSVME-200 Video Gastroscope and Colonoscope System, the customer placed a second order with YSENMED for operating room equipment.

The second shipment has already completed customs clearance in Kenya, and the customer is preparing to collect the equipment.

For YSENMED, repeat orders are an important reflection of customer confidence. They demonstrate that successful product delivery, equipment quality, and service can develop into long-term cooperation.

We sincerely appreciate Moses and the hospital team for their continued trust in YSENMED.

We look forward to seeing the new operating room equipment successfully installed and put into use, and we hope to continue supporting the hospital’s future medical equipment requirements.

Project Details

Customer: Moses
Country: Kenya
Customer Type: Hospital / End User
Application: Gastrointestinal Endoscopy

Product Supplied

• YSVME-200 Video Gastroscope and Colonoscope System

Current Cooperation Status

• First order successfully delivered

• Endoscope system put into hospital use

• Customer highly satisfied with equipment quality

• Customer shared real equipment photos

• Customer shared an endoscopy examination report

• Second order placed for operating room equipment

• Second shipment has completed customs clearance

• Customer preparing to collect the second order

Project Highlights

• Real hospital endoscopy application in Kenya

• Video gastroscope and colonoscope solution

• Positive feedback on equipment quality

• Actual endoscopy examination report shared by customer

• First successful project developed into a repeat order

• Cooperation expanded from endoscopy to operating room equipment

• Strong example of long-term cooperation with an African hospital customer

YSENMED continues to provide endoscopy systems, operating room equipment, diagnostic equipment, and comprehensive hospital solutions for healthcare facilities and medical equipment partners worldwide.